Refund policy.

Bought on glimser.com

Web purchases

Purchases on the web are sold by Dodo Payments, our reseller and Merchant of Record, who handles billing and refunds.

• Subscriptions: you can request a full refund within 14 days of your first payment for a plan. Cancel at any time from Settings in Glimser or from the link in your receipt; you are not charged again, and the current period stays active until it ends.
• Credit packs: you can request a full refund within 14 days of purchase for any credits you have not used.
• If a try-on fails on our side, the credit is returned to your account automatically.

To request a refund, reply to your Dodo Payments receipt email, use the link in it, or write to [email protected] with the email address you bought with. Refunds go back to the original payment method.

Bought in the iPhone app

App Store purchases

Purchases made in the iPhone app are processed by Apple, and refunds for them are handled by Apple under its own policy. Request one at reportaproblem.apple.com.

Contact

Questions

Soso Pkhakadze (doing business as Glimser), G. Shavgulidze N5, Kutaisi, Imereti 4600, Georgia. [email protected]